Terms of service

This website, sprigos.com (the "Site"), is operated by 17938691 Canada Inc., operating as "Sprigos" ("Sprigos," "we," "our," or "us"). These Terms of Service ("Terms") set out the rules for using the Site and for reserving a founder spot or, once we launch, purchasing from us, and they form a binding agreement between you and Sprigos. By visiting the Site, reserving a spot, or placing an order, you confirm that you are at least 18 and that you have read and agree to these Terms and to the policies they refer to (including our Privacy Policy and Refund Policy).

1. Eligibility & account
You may use the Site and reserve or purchase only if you are at least 18 years old and able to enter into a binding contract. You agree to provide accurate, current, and complete information when you reserve, create an account, or order, and to keep it up to date. You are responsible for keeping any account credentials confidential and for all activity that happens under your account, and you agree to tell us promptly if you believe your account has been used without your permission.

2. Our products
Sprigos offers dietary supplements. We work to describe and picture our products accurately, but descriptions, images, ingredient lists, and formulation details are provided for general information and may be refined or corrected as the product is finalized before launch. Packaging and colors shown on the Site may differ slightly from the finished product, and we do not warrant that product descriptions or other Site content are always complete, current, or error-free.

3. Founder reservations (pre-launch)
Sprigos has not yet launched. Joining the founder list is a free reservation – you give us your email, no payment method is collected, and nothing is charged when you reserve. Reserving holds your access to the founding-cohort pricing shown on this site; it is not an order and creates no obligation to buy. When pre-orders open (targeted for Q4 2026) we will email the founder list, and you may then choose a plan and place an order at your locked founder rate. You are not charged until you place that order. Founder-rate terms may be updated before launch and apply only to orders placed while the rate is offered; we may change launch timing, availability, and pricing for anyone who has not yet ordered.

4. Orders, prices & billing
Prices are shown on the Site in U.S. dollars and may change at any time before you place an order. Once we launch, each order you place is an offer to buy that we may accept or decline. We may limit quantities per person or per order, and we may refuse or cancel an order – for example, if a product is unavailable, if there was an error in the price or description, or if we reasonably suspect fraud or a breach of these Terms. If we cancel an order after you have paid, we will refund the amount charged for that order. You agree to provide current, complete, and accurate purchase and account information for every purchase.

5. Shipping & delivery
Shipping methods, timelines, carriers, and costs are described in our Shipping Policy and calculated at checkout. First fulfillment is targeted for Q4 2026; estimated dates are targets, not guarantees, and we are not responsible for delays outside our reasonable control.

6. Dietary supplement disclaimer
Sprigos products are dietary supplements, not medicines. Statements about Sprigos products have not been evaluated by the U.S. Food and Drug Administration, and the products are not intended to diagnose, treat, cure, or prevent any disease. Information on this Site – including ingredient descriptions, articles, and customer comments – is general information for educational purposes only, is not medical advice, and is not a substitute for guidance from your physician or another qualified healthcare professional. Always consult a healthcare professional before starting any new supplement, especially if you are pregnant or nursing, have a medical condition, or take medication, and stop use and seek advice if you experience any adverse reaction. Intended for adults 18 and over.

7. Returns & refunds
We stand behind the product with the guarantee described in our Refund Policy, including a 30-day money-back guarantee on a first order. The Refund Policy is incorporated into and forms part of these Terms; please read it for the full details, including what is and isn't eligible and how the founder rate is affected if you cancel or refund.

8. Intellectual property
The Site and all of its content – including the Sprigos name, logo, and other trademarks, along with the text, graphics, images, layout, and the selection and arrangement of that content – are owned by or licensed to Sprigos and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable licence to access and use the Site for your own non-commercial use. You may not copy, reproduce, republish, sell, or otherwise exploit any part of the Site without our prior written permission, and all rights not expressly granted are reserved.

9. Feedback & submissions
From time to time you may choose to send us comments, suggestions, ideas, reviews, or other feedback about our products, the Site, or our business (together, "Feedback"). Sending Feedback is entirely voluntary – nothing on the Site requires it. If you do send Feedback, you agree that we may use, reproduce, adapt, and act on it in any way and for any purpose, including to improve our products and the Site, without any obligation to keep it confidential, to credit you, to compensate you, or to respond. This simply lets us act on the many common ideas we receive without having to negotiate a separate agreement with each person who shares one; it does not affect any rights you hold in your own separate, independent creations.

10. Third-party links & tools
The Site may link to third-party websites or make third-party services and tools available to you (for example, our email, analytics, and payment providers). We offer these for convenience and do not control, endorse, or take responsibility for third-party content, products, or practices. Your use of a third-party service is governed by that party's own terms and privacy policy, and any dealings with them are solely between you and that third party.

11. Relationship with Shopify
Our Site is hosted on Shopify Inc., which provides the online e-commerce platform that lets us offer the Site and sell to you. Shopify's role is to provide that platform and related services; Sprigos, not Shopify, is the seller of our products and is responsible to you under these Terms.

12. Errors, inaccuracies & omissions
Occasionally information on the Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or timelines. We reserve the right to correct any errors and to change or update information – or to cancel an order affected by an obvious error – at any time without prior notice, including after an order has been submitted; where a cancellation follows a payment, we will refund the affected amount. We have no obligation to update information on the Site except as required by law.

13. Acceptable use
You agree not to use the Site for any unlawful purpose; to solicit others to perform unlawful acts; to infringe our or anyone else's intellectual-property or other rights; to harass, abuse, or harm another person; to submit false or misleading information; to upload or transmit viruses or other malicious code; to collect or track others' personal information; to send spam or phishing, or to scrape the Site; or to interfere with or circumvent the Site's security features. We may restrict or terminate your use of the Site for breaching any of these.

14. Automated agents
If you access the Site using an automated agent or tool (including AI shopping agents), the agent must clearly identify itself, respect the Site's access controls, rate limits, and machine-readable instructions, and must not misrepresent itself as human, bypass security or bot-detection measures, or act on a person's behalf without that person's authorization. We may block or restrict automated access that doesn't meet these conditions.

15. Termination
These Terms apply while you use the Site. You may stop using the Site at any time. We may suspend or end your access to the Site or an account, with or without notice, if we reasonably believe you have not complied with any part of these Terms, or where we need to in order to protect the Site, our other customers, or our business. Sections that by their nature should continue – including intellectual property, disclaimers, limitation of liability, and indemnification – survive termination.

16. Disclaimer of warranties
We work hard to offer a good Site and a good product, but to the fullest extent permitted by law the Site and our products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any content is accurate or reliable. Nothing in this section removes or limits any warranty or right that applies to you and cannot be excluded under the consumer-protection laws that apply to you.

17. Limitation of liability
To the fullest extent permitted by law, Sprigos and its directors, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or relating to your use of the Site or our products, even if we have been advised that such damages were possible. Where liability cannot be excluded but can be limited, our total liability to you will not exceed the amount you paid us for the product that gave rise to the claim, or one hundred U.S. dollars ($100) if you paid nothing (as with a free reservation). Nothing here limits liability that cannot be limited by law, such as liability for death or personal injury caused by our negligence.

18. Indemnification
You agree to indemnify and hold harmless Sprigos and its directors, officers, employees, and suppliers from any third-party claim or demand, including reasonable legal fees, that arises out of your breach of these Terms or the policies they incorporate, or your violation of any law or the rights of a third party. This is a standard protection so that one person's misuse of the Site doesn't become a cost carried by us or our other customers; it applies only to matters within your control, not to anything caused by us.

19. Severability & entire agreement
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be applied to the greatest extent permitted and the remaining provisions will stay in full force. Our not enforcing a right or provision is not a waiver of it. These Terms, together with the policies they refer to (the Privacy Policy, Refund Policy, and Shipping Policy) and any notices posted on the Site, are the entire agreement between you and Sprigos about the Site and replace any earlier agreements on that subject.

20. Governing law & disputes
These Terms, and any separate agreements by which we provide products to you, are governed by and construed under the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules, and you agree to the jurisdiction of the courts located in Ontario. If you access the Site from outside our selling region, you are responsible for complying with your local laws.

21. Changes & contact
We may update these Terms from time to time; the "last updated" date shows the current version, changes take effect when posted, and continuing to use the Site means you accept them. If you have any questions about these Terms, contact us at hello@sprigos.com · 17938691 Canada Inc. o/a Sprigos, 40-50 Telson Rd, Markham ON L3R 1E5, Canada.